Product Warranty for Remedial Membranes

What is a product warranty?

A product warranty is a type of guarantee that a manufacturer or similar party makes regarding the condition of its product. It also refers to the terms and situations in which repairs or exchanges will be made in case the product does not function as originally described or intended.

What if a product warranty became void due to incorrect fit with the products used? Let us explain.

For example, if movement creates leaks in a balcony or a shower, and a contractor used a product for repair which had no warranty to cater for future movement without failure, would this warranty be valid? No, you are correct!  The warranty would not be valid.

In our industry, epoxy and sealers are routinely used to repair leaking wet areas.  Even though they have no warranty to cater for future movement, their warranties of 10 years or 25 years are still purported in the industry.

Remedial Membrane’s Clear Waterproofing Membrane, has the longest warranty in the industry for remedial waterproofing, with a warranty specifically in line with the use of remedial waterproofing to repair of leaky shower & balconies.

Please download the documents below for your review:
Terms of Service (PDF)
Terms & Conditions (PDF)
Product Warranty (PDF)
Warranty Certificate (PDF)
Customer Care Instructions (PDF)

Feel free to reach out to our help desk to discuss your concerns at:

02-8012-7216 Inside Australia
+612 8012 7216 Outside Australia

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